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David Cushman

 

Why tweeting makes us feel good

Sharing_by_ben_grey

Making connections makes us happy. Kathy Sierra wrote a great post a few years ago about how we keep going back to Twitter for the same reason that we might return to a fruit machine: to get that instant high when our metaphorical cherries line up.

But some connections make us happier than others: hearing from a long-lost old friend may well hit the emotional jackpot. Being tossed an insult by someone who’s misunderstood you will have the opposite effect: it’s draining.

JP Rangaswami has taken the idea of Twitter as an emotional trigger further by blogging about pheromones: if pheromones are carriers of stimuli, causing a social response in others, argues JP, then:

“We have to start thinking of tweets as the knowledge worker’s pheromones. Signalling. Alerting. Marking out “territory”. Warning off. Pointing towards food or shelter. Looking for relationship. Sometimes preparatory, sometimes catalytic, sometimes just plain old informative. But always social, always designed to share.”

Send out the right signal and it will have a positive, strengthening effect on your community: resonating and being repeated. Send out the wrong signal, and you’ll create a bit of a thud.

Last week, Anne-Marie McEwan told me of a great, animated discussion about the Japanese Ba concept she’d had on Twitter (and yes, I’m interested in how the Ba ties in with social networks but that’s another blog post). Another friend, David Cushman, blogged recently about a fabulous Twitter debate on The Dunbar Number.

And last month, Silicon Valley start-up StylePage doubled its Twitter following by running a campaign built around all the right messages.

These are the jackpot moments – the moments when your Twitter universe is really set alight: pheromones and connections darting all over the place. Forget about intermittent variable reward, this passionate, connecting-with-your-peers stuff builds communities. And that’s what it's all about.

Pic: Ben Grey

Filed under  //   Anne Marie McEwan   Ba   David Cushman   Intermittent variable reward   JP Rangaswami   Kathy Sierra   Twitter   pheromones  

Comments [2]

Show me the money!

Earlier this week at the Social Media World Forum, David Terrar was asking if any of us could name one company with a co-ordinated, coherent, holistic “social” approach to corporate communications.

Zappos? Cisco? Dell, maybe? A German bank that David mentioned... [NB: There are also examples like WL Gore - companies that are "social in essence"]

The problem came up again yesterday at the SOMESSO/ Headshift Social Business Summit: where are the fully-integrated case studies?

A central plank of 90:10, David Cushman’s new project, is investing in new, social, businesses. Such a great idea!

I wish 90:10 all the best. And I’d love to hear more about any other investors dedicated to backing social start-ups.

Lord knows, we need them.

Filed under  //   90:10 Group   Cisco   David Cushman   David Terrar   Dell   Headshift   SOMESSO   Social Business Summit   Social business   Zappos   investment   sbs2010   social start-ups  

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